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Library Help and Tutorials  

Where to find help in the library, online and in person, including database tutorials, guides to off campus access, and more
Last Updated: Apr 1, 2014 URL: Print Guide RSS Updates

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More Help

If you need more help, contact the Reference Department by phone or email, or request a One on One Instruction Session with a librarian.

PDFs not opening?

So far, this problem is mostly on Firefox in the Mac, and on iPads.

Firefox on Mac: If PDF's are not opening in EBSCO or other databases, in the menu bar, try installing the Schubert-it PDF plugin, which is free for educational use. This is the plugin that EBSCO is currently recommending for the Mac.

iPad: Try the Puffin browser or another alternative browser. The default browser (Safari) may only show the first page of a PDF.

Additional PDF plugin issues are caused when the Adobe plugin (which doesn't work properly in some browsers) updates and resets to the default PDF reader. In Firefox, go to Tools and Add ons. Choose Plugins and disable the Adobe PDF plugin.

On Windows computers, older versions of Adobe Acrobat Reader may not display properly. Keep the Reader updated for performance and security reasons!

  • Schubert-it PDF plugin
    This commercial plugin is free for home, educational, and non-profit use. Download and install the plugin, and be sure to disable the Adobe plugin in the Add-ons menu.
  • Puffin browser for iPad
  • Adobe Reader
    For older browsers and/or Windows computers, please make sure you have a current version of Adobe Reader installed. You may have to re-download after updating a browser.

Reference Department

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Buley Reference Librarians

You may also contact individual librarians via the One-on-one Instruction Request form.

Contact Info
Reference Desk
1st Floor, Buley Library
txt: (203) 490-0756
Send Email

Database access problems

If you are ON CAMPUS and having trouble using the databases, try these "Unproxied" databases links.

If you are OFF CAMPUS:

1) Log in to (campus network/MySCSU/Blackboard Vista login)

2) In the box on the upper right, type and click Browse. 
You can also click the + symbol to the right of Web Bookmarks, and add a direct link to the library.

3) Click Research at Buley--Search Databases or Articles--All Databases to get to the main database page, and find this box on the right. Use the link below to get to the Database links.

Note: Viewing will likely be slow, and some links may not work at all, due to the restrictions of the Remote service.
If the power goes out on campus, the Remote server may also go down.

Unproxied Database Links
by Library Webmaster - Last Updated Jan 10, 2014
For direct access on campus to databases when the proxy server (CONSULS login) is down
161 views this year

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