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Hilton C. Buley Library


Library Help and Tutorials: "Security Certificate" Errors

Where to find help in the library, online and in person, including database tutorials, guides to off campus access, and more

Security Certificate Errors in EndNote Web

When logging into EndNote Web, either during registration or when importing from databases, you may see a Security Certificate Error. Please continue through (see below). We are aware of the problem and are working with the vendor to address the issue; however, we do not have any anticipated resolution date.

Security Certificates

Security certificates are credentials that prove that the site you have reached is the site you wanted to reach. However, sometimes something goes wrong. When one of our services or resources has a recurring certificate error we will make a note of that on our library pages. For instance, we regularly see security certificate errors when logging into EndNote Web. If you see a "Security certificate error" message and you are confident that it's safe to do so, you can tell your browser that you want to continue on to the page. Each browser looks a little different, but you'll generally have to click a button that Accepts the security exception or Continues on to the page. Below is a link that shows what it looks like in the Firefox browser.

Subject Guide

Research Librarian's picture
Research Librarian

You may also contact individual librarians via the One-on-one Instruction Request form.

Research & Information Desk
1st Floor, Buley Library
txt: (203) 490-0756