These screen shots were taken using an older version of Zotero. The functionality is the same, but the exact interface may look different depending on the version of Zotero and Word that you are using.
Zotero allows you to collect and organize all of your references and quickly add in-text citations to your Microsoft Word / Open Office / NeoOffice documents. You can also drag and drop your references into any word processor, an email message, a Google doc, or a blog post to automatically create bibliographies on the fly.
Microsoft Word / OpenOffice / Zotero Integrations:
Depending on which word processor you use, you will need to download to the Microsoft Word Zotero plug-in or the OpenOffice Zotero plug-in in order to link your Zotero library to your word processor. Using Microsoft Word, click on the Add-Ins tab to view the Zotero Custom Toolbar.
To insert an in-text citation from your Zotero references into your document:
Zotero will insert the reference according to the citation style you have designated. Click the 'Show Editor' button to preview how your citation will look within your document.
You can add multiple sources in the same citation by clicking on the 'Multiple Sources' button, selecting the desired sources, and clicking the green arrow to add them right column. Designate the appropriate page number for each source.
Click OK and all of the items you've selected and their respective page numbers will be appear in the context of your document, as seen below.