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Library Services Information and Updates

Research Help

video chat illustrationResearch Services

Librarians are available online and in person for research assistance. We recommend using our chat service for safe and prompt assistance, and walk-up assistance is available at the Research & Information Desk M-F.

Online research help is available via chat, email, text/SMS (203) 490-0756, and by phone (203) 392-5732. 

You can also get answers to your questions by clicking on the Library FAQs link on our home page.

Desk/Chat service availability:

Monday – Thursday Desk/Chat: 8:30 am – 8:00 pm
Friday Desk/Chat: 8:30 am – 4:30 pm
Saturday Desk/Chat: 12pm – 5pm
Sunday Desk/Chat: 3pm – 8pm

Librarians are available for one-on-one and group research consultations in person and via TEAMS, WebEx, or Blackboard Collaborate. Appointments can be made with subject librarians via chat, email, and SSC Navigate.

Find your subject librarian: 

Library Instruction

teacher in classroomLibrary instruction can be conducted in person, via live online class meetings, and/or asynchronous recordings and tutorials.

Subject librarians are able to provide live course sessions in person or via TEAMS, Webex, and Blackboard Collaborate. (Please ask about other platforms before planning a session.) Teaching faculty are invited to “embed” subject librarians into Blackboard courses and to consult with librarians about library-related assignments. Contact your subject librarian for more info.