Skip to main content

Fall Semester Service Updates

Research Help

video chat illustrationVirtual Research Services

While librarians are available for in-person help most daytime hours the library is open, we recommend using our chat service for safe and prompt assistance. 

Research help is available via chat, email, text/SMS (203) 490-0756, and by phone (203) 392-5732. 

You can also get answers to your questions by clicking on the Library FAQs link on our home page.

Chat service availability:

Monday – Thursday 8 am – 8 pm
Friday 8 am – 4:30 pm
Saturday 9 am – 5 pm
Sunday 3 pm - 8 pm

Librarians are available for one-on-one and group research consultations via TEAMS, WebEx, or Blackboard Collaborate. Appointments can be made with subject librarians via chat, email, and SSC Navigate.

Find your subject librarian: 

In-Person Help

customer service deskThe physical Research and Information Desk will remain closed because of its location in the center of the Learning Commons and its wide-open configuration.

The Research and Instruction Desk has been temporarily relocated to Room 118 for the fall semester when library instruction classes are not in session. If a class is in session, we will find a suitable space to meet with you. For in-person help during the times this service is available, please request help via our chat service and a librarian will meet you shortly.

In-person service:

Monday 8 am – 5 pm
Tuesday 9 am – 5 pm
Wednesday 8 am – 6 pm
Thursday 8 am – 6 pm
Friday 9 am – 4 pm
Saturday 9 am – 5 pm
Sunday 3 pm – 8 pm

Library Instruction

teacher in classroomLibrary instruction will primarily be conducted via live online class meetings and/or asynchronous recordings and tutorials.

Subject librarians are able to provide live course sessions via TEAMS, Webex, and Blackboard Collaborate. (Please ask about other platforms before planning a session.) Teaching faculty are invited to “embed” subject librarians into Blackboard courses and to consult with librarians about library-related assignments. Contact your subject librarian for more info.